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eVA Customer Care


Hours: 8:00AM 4:45PM M-F
TOLL FREE: 866-289-7367
OUTSIDE US: 804-371-2525

eVA Optimizer for Internet Explorer 7, 8, 9, 10 & 11

The eVA Browser Optimizer will configure your Internet Explorer Web Browser to work better and faster with eVA automatically.
  Download and run the eVA Optimizer
eVA Customer Care Remote Assistance

  eVA Go to Assist
eVA Vendor Outreach Events & Training Schedule

  eVA Vendor Outreach Events & Training Schedule
  eVA Buyer and Vendor "How To Videos"

  eVA Buyer Training Video Icon

  eVA Vendor Training Video Icon
  Buyer Training Classes - Sign Up Form
(Richmond Location)

  Sign up for a FREE buyer training class - BUYERS ONLY External Web Site
eVA Forms & Help?
1. eVA or Ariba Vendor Login/Password Help
2. Request Reinstatement of your eVA account External Web Site
3. Request an eVA Paper Registration External Web Site
4. Request an eVA Legal Name Change
5. Request a Tax ID Change
6. To update your W-9 Information
7. Request a Duns Number Change External Web Site
8. Request an eVA Address and /or Contact Information Change External Web Site
9. Request to add additional payment address External Web Site
  (For use when more than one payment address is necessary)
10. Request an eVA and Ariba Relationship External Web Site
11. Request to Cancel your eVA Account External Web Site
12. Request the Use of the eVA logo and Name for Your Website, Marketing
  Materials, Printing External Web Site

State Entered Vendor Change Request Form External Web Site

14. How do I view Credit Card numbers now?
  15. How to  enable a user to view full credit card numbers on orders from the Ariba inbox
  16. How to check your SPAM blocking program if you are having problems receiving email from eVA
  17. How to use NIGP Commodity Codes to get notified of eVA Business Opportunities that match the goods and services that your company provides.