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NOTICE: Please be advised Firefox 4.0 & 5.0 are currently not supported browsers. Details
If you have already upgraded to Firefox and need to revert back to Firefox 3.6.X, please read this article.

eVA Browser Compatibility

The browser you use must be compatible with eVA. A list of those browsers, versions, settings, instructions and common issues are below. See Compatible Versions Here!

Please configure your browser so that you are able to login to your account and do your work in the eVA applications.

IMPORTANT NOTICE: If you have added our old web address www.eva.state.va.us as a favorite,
please change it to www.eva.virginia.gov

Common Browser Issues with eVA

1.	What should I know before I change my browser settings?	Solution
2.	How to turn off the Mixed Content message in IE 8	Solution
3.	Why won't my password work? I have to reset it each time I use eVA.	Solution
4.	I use AOL software.	Solution
5.	I use the Google Toolbar.	Solution
6.	How do I tell which Internet Browser version I am using?	Solution
7.	Do not use multiple tabs in Internet Explorer 7 or 8.	Solution
8.	While using Punch-out Catalogs I lost all my items in the Shopping Cart	Solution

eVA Compatible Browsers, Versions, Settings, Instructions

eVA Browser Check
Our Browser test application will guide you through
the proper settings that are required to use eVA

Click to test your Browser settings

Attention Firefox users! The new versions of Firefox (4.0 & 5.0) will not work with eVA at this time. Please continue to use Firefox 3.6x or below. If you have already upgraded to Firefox 4 and need to revert back to Firefox 3.6.X, please read this article.
OS	BROWSER VERSIONS		STATUS	BROWSER SETTINGS	DOWNLOAD
Windows		Internet Explorer 5.5	Certified	Browser Settings	No Link
Windows		Internet Explorer 6.0	Certified	Browser Settings	Download
Windows		Internet Explorer 7	Allowed	Browser Settings	Download
Windows		Internet Explorer 8	Allowed	Browser Settings	Download
Windows		Internet Explorer 9	Allowed	Browser Settings	Download
Windows		Firefox 3.6 Only	Allowed	Browser Settings	Download
Macintosh		Firefox 3.6 Only	Allowed	Browser Settings	Download
NEW! Use Safari 5.1.1 to emulate IE 8 or IE 9 on a Macintosh Computer
Macintosh		Safari 5.1.1 BUYERS ONLY	Emulate Only	View instructions here!

For Additional Assistance:

eVA Customer Care
Hours of operation: M-F 8-5 EST, except major holidays
TOLL FREE: 866-289-7367 or 804-371-2525

Optimize Your Browser for eVA
Directions:
Click the eVA Browser Optimizer link below.
When prompted to run or save click run.

eVA Browser Optimizer BETA for Windows Internet Explorer 8+ BUILD 19